Answers & Insights

Instantly! After your payment is confirmed, your game key will be displayed on the screen and also sent to your email address. You can redeem it immediately on the corresponding platform (like Steam or Epic Games).

Absolutely. We are an authorized digital retailer and source all our keys directly from the game publishers and developers. Every key is 100% legitimate and official.

Most of our games are global keys, which can be activated worldwide. However, some games may have regional restrictions imposed by the publisher. Any region restrictions will be clearly marked on the game's page before you purchase.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and several other regional payment options. All transactions are securely processed.

You can request a refund for any unredeemed game key within 14 days of purchase. Please check our full Refund Policy page for detailed information on the process and conditions.

Your security is our top priority. We use industry-standard SSL encryption for all transactions, and we do not store your full credit card information on our servers. All payments are handled by a certified, secure payment processor.

First, double-check that you are redeeming the key on the correct platform (e.g., a Steam key on Steam). Also, ensure there are no typos. If it still doesn't work, please contact our support team immediately with your order details, and we will resolve the issue for you.

The minimum and recommended system requirements are listed on each game's page in our store. You can also find them on the official store page of the platform (e.g., Steam) where the game is redeemed.

While we can't provide in-depth technical support for specific games, we recommend starting with these steps: 1) ensure your PC meets the minimum system requirements, 2) update your graphics card drivers, and 3) verify the integrity of the game files through the platform's launcher (e.g., Steam's "Verify integrity of game files..." option). If problems persist, the game's official support channels are the best place for help.

No, you do not need an account. We offer a streamlined guest checkout process. All you need to provide is your name and email address so we can deliver your game key and order confirmation.

Since we do not require user accounts, your purchase history is managed through your email inbox. For every purchase, we send a detailed confirmation email that includes your order number and the game key(s) you bought. We recommend keeping these emails for your records.

No problem. Please contact our support team with the email address you used for the purchase and your full name. We will be happy to locate your order and resend the confirmation email with your game key.